TCHC Special Constables: 32 Positions

Discuss the educational and physical requirements, testing process and background phase involved in the hiring process. Includes the experiences and advice of current and past applicants. All agency application related questions belong here.

Moderators: Respond Wayne, Pete Broccolo, opp2, CourtOfficer

Carriers
Rookie Member
Posts: 16
Joined: Mon Mar 07, 2011 5:42 pm

TCHC Special Constables: 32 Positions

Postby Carriers » Thu Aug 23, 2018 10:17 pm

TCHC is currently on a recruitment drive to hire 100 additional Special Constable by the end of 2019. This is the first part of the recruitment initiative by the City of Toronto in order to meet the required numbers. All applicants will be required to submit a valid certification letter from Applicant Testing Services, Inc. (“ATS”) or proof of prior Peace Officer status within Canada in the past 5 years. (Corrections, CBSA, Special Constables, Police Constables etc).

https://www.torontohousing.ca/careers/P ... ities.aspx


Special Constable

Job Requisition Number: 2702
Division: Community Safety Unit
Location: Toronto/downtown
Address(es): TBD
Affiliation: OPSEU 529
# of Vacancies: 32
Vacancy Type: Full-time Permanent
Contract Length:
Hiring range/wage $: 29.00
Salary/wage range $: 29.00 - 35.20
Grade: 529
Work Details (Days/hours): Rotating 12 hour Day and Nights Shifts Including evenings and weekends. 40 hours per week
Existing or New: Existing
Posted Date: 8/17/18
Deadline to Apply: 9/28/18
About Toronto Community Housing Corporation

Toronto Community Housing Corporation (“TCHC”) is Canada’s largest social housing provider. We provide homes to 58,500 households with low and moderate incomes, in some 350 developments across the city. Our residents include seniors, families, singles, refugees, recent immigrants to Canada and people with special needs. Our resident population reflects a broad diversity in terms of age, education, language, sexual orientation, mental and physical disability, religion, ethnicity and race, as well as increasing diversity in lifestyles and values. Our 1,600 employees work to achieve our vision of better homes, better neighbourhoods, and a better Toronto for all.

Description

The Probationary rate for Special Constable is 22.00 per hour. Once probation has been completed the hourly rate will increase to $29.00 per hour.

All applicants will be required to submit a valid certification letter from Applicant Testing Services, Inc. (“ATS”) or proof of prior Peace Officer status within Canada in the past 5 years. Failure to do so will automatically disqualify you from continuing through the selection process.

Make a difference
We are currently searching for a dedicated and passionate individual to join our family at Toronto Community Housing. As a Special Constable, you will be part of a team that will provide 24 hour, 7-day-a-week security and safety services to TCHC communities. You will also play a key role in developing strong partnerships and community ties with tenants, staff, local agencies and other stakeholders to improve the health and well-being of the community.

What you’ll do

Carry out general security and safety duties under the direction of the supervisor and/or manager;
Investigate complaints and incidents in a prompt and courteous manner;
Work with the community office staff to effect peaceful transitions and deescalate difficult situations;
Establish and maintain harmonious relations with residents;
Prepare reports/logs of any complaints, incidents, or inspections;
Make recommendations that would improve the operational effectiveness of the security process;
Attend court as a witness, as required.
Assist staff in implementing any new initiatives at particular sites on a pilot or community-wide basis;
Carry out duties assigned including initiatives such as staff training, taking lead responsibility for joint housing and community projects, testing and reporting on various security strategies and approaches;
Develop strong working relationships with police, fire departments, social agencies etc. to promote security services and corporate direction;
Undertake other related security functions as required.
What you’ll need

Knowledge of law enforcement, safety and security practices and techniques;
Familiarity with equipment such as elevator, lock, hydro, and fire alarm systems;
Ability to learn and effectively apply building and fire safety standards, by-laws, and related legislation such as Criminal Code of Canada, Tenant Protection Act, Trespass to Property Act, Mental Health Act and the Liquor License Act,;
Ability to investigate and assess security incidents and use good judgement in responding to emergency situations;
A commitment to excellent tenant service;
Proven ability and sensitivity in providing respectful service to a diverse population (age, race, language, gender, sexual orientation, culture and disability);
Ability to develop positive working relations with staff, tenants, police and fire officials, and community agencies, including demonstrating qualities of a good team player;
Ability to establish harmonious positive relations with tenants, especially youth and seniors;
Strong and effective interpersonal, verbal and written communications skills and the ability to be diplomatic, tactful, patient and courteous while providing a high level of customer service;
Strong situational assessment, analytical, problem solving and decision making skills and the ability to apply these skills in difficult, challenging and dangerous situations;
Excellent listening, problem solving, conflict resolution and mediation skills;
Ability to write (reports, letters) using clear concise language;
Demonstrated experience utilizing computer software packages such as MS Word, Excel and database applications;
Ability to work varying/rotating shifts (including days, afternoons, evenings, holidays and weekends) and flexibility to be re-assigned as necessary;
Ability to successfully pass the Municipal Law Enforcement Officer (MLEO) exam;
Requires a valid, non-probationary, Province of Ontario class “G” or greater driver’s licence (proof of possession and driving record will be required at time of job offer);
Possess and maintain full security and police clearance including fingerprinting and background check;
Must pass mandatory re-qualification training, tests and background investigation/checks, as required;
Ability to successfully pass the Basic Special Constable Training Program, and maintain the designation where required.
Requirements

A Clearance Letter is a formal document produced on secure paper indicating that the subject of the inquiry has no criminal convictions in the National Repository of Criminal Records maintained by the RCMP.
Resumes sent without a Clearance Letter will not be considered. Police Clearance Letters can be obtained at various locations depending upon your area of residence.
Police Clearance Letters can be obtained at the following locations:

Toronto Police Headquarters
40 College Street
http://www.torontopolice.on.ca/recordsm ... arance.php

Peel Regional Police
7750 Hurontario Street
http://www.peelpolice.on.ca

York Regional Police
9350 Yonge Street, or
17250 Yonge Street
http://www.police.york.on.ca/hq/index.htm

Requests for Clearance Letters must be made in person. Some locations provide same day service. Please check the individual locations for their business hours. Letters are obtained at the applicants' expense.
CSU staff who have successfully completed a police back ground check within the previous 5 years shall not be required to submit a Police clearance letter as a part of the application processes.

ATS is a private firm that specializes in the delivery of pre-hire screening testing for law enforcement, emergency services and other specialized careers. Testing is administered in different regions within Ontario throughout the year. Please visit http://applicanttesting.com or contact ATS directly at 1-800-429-7728 for additional information.

What’s next
Once you apply, we’ll review your resume to determine if your skills and experience match the qualifications for the role and only qualified candidates will be contacted for next steps. If you move forward, the process may include an interview, written/practical test, and reference check

Here's your chance to bring your knowledge and expertise to our team and contribute to providing better homes, better neighbourhoods, and a better Toronto for all. When submitting your application/resume, be sure to tell us about your skills and qualifications that are a match to those specified in the job posting. You can update your profile at anytime, but please note that only application information submitted prior to the deadline to apply will be accepted.

We encourage you to continue to refer to our career page as new opportunities become available on a regular basis. Thank you for your interest in Toronto Community Housing!

Accessibility for Applicants

Toronto Community Housing is committed to equity in employment. Our goal is a diverse, inclusive, and barrier-free workplace that reflects the communities we serve.

We will provide reasonable accommodation to applicants with disabilities at all stages of the hiring process in accordance with the Ontario Human Rights Code, the Accessibility for Ontarians with Disabilities Act, 2005, and Toronto Community Housing’s Accessibility Policy.

If you are a person with a disability and need the job posting in an alternative format or any other accessible accommodations during the hiring process, please email your request to our Human Resources department at accessibility.hr@torontohousing.ca or call our accessible accommodations line at 416-981-4119. Please refer to the job requisition number when you contact us.

MLEO1981
Rookie Member
Posts: 19
Joined: Sun Oct 01, 2017 4:23 pm

Re: TCHC Special Constables: 32 Positions

Postby MLEO1981 » Thu Mar 07, 2019 1:22 pm

Soooooooo......
Anyone want to share their recruiting experiences?

AirborneInfantry
Regular Member
Posts: 54
Joined: Sun Sep 20, 2015 1:56 pm

Re: TCHC Special Constables: 32 Positions

Postby AirborneInfantry » Thu Mar 07, 2019 4:05 pm

Awaiting a new job posting in order to apply. Not sure if that will happen soon as I remember there was a large job posting for 100+ SC if I recall properly. COR had just expired and was not able to update in time.
Infantry 2007 - Present

allinthegame
Rookie Member
Posts: 23
Joined: Sun Feb 17, 2019 7:39 pm

Re: TCHC Special Constables: 32 Positions

Postby allinthegame » Thu Mar 07, 2019 9:31 pm

I emailed them a couple of days ago and they ended up putting the job posting up again last night. Just applied yesterday so hopefully I’ll hear something soon. Good lucks, guys.

future7
Rookie Member
Posts: 19
Joined: Tue Feb 20, 2018 1:49 pm

Re: TCHC Special Constables: 32 Positions

Postby future7 » Tue Mar 12, 2019 5:41 pm

does anyone know what does TCHC process for special constables involves? if someone can shed some light on their "written/practical test" part.

runningguy
Rookie Member
Posts: 11
Joined: Mon Oct 16, 2017 4:53 pm

Re: TCHC Special Constables: 32 Positions

Postby runningguy » Wed Mar 13, 2019 8:26 pm

future7 wrote:
Tue Mar 12, 2019 5:41 pm
does anyone know what does TCHC process for special constables involves? if someone can shed some light on their "written/practical test" part.
I believe there is no written/practical test for TCHC SC position. It is interview + background

timg87
Regular Member
Posts: 148
Joined: Sun Jan 11, 2015 4:41 pm

Re: TCHC Special Constables: 32 Positions

Postby timg87 » Thu Mar 14, 2019 5:23 pm

There used to be a written law test for TCHC...so unless that's changed in the last few years.
Previous: Correctional Officer 2
Current: Transit Special Constable

Always willing to help and answer general questions..private msgs with specific questions are welcomed.

MLEO1981
Rookie Member
Posts: 19
Joined: Sun Oct 01, 2017 4:23 pm

Re: TCHC Special Constables: 32 Positions

Postby MLEO1981 » Fri Mar 15, 2019 11:37 am

No. Just a valid COR from ATS.
If you had Peace Officer status in the past 5 years (POO, MLEO, Public Works Peace Officer included), No ATS required. But you will have to do the PIN fitness test at some point as a condition of employment. And of course a satisfactory BGI with TPS.

Hope this helps.

AirborneInfantry
Regular Member
Posts: 54
Joined: Sun Sep 20, 2015 1:56 pm

Re: TCHC Special Constables: 32 Positions

Postby AirborneInfantry » Fri Mar 15, 2019 4:15 pm

Someone that has recently went through the process should be able to answer. But on the website I see testing mentioned twice. This is located in the "Hiring Process" tab. Looks generic though.
Infantry 2007 - Present

Carriers
Rookie Member
Posts: 16
Joined: Mon Mar 07, 2011 5:42 pm

Re: TCHC Special Constables: 32 Positions

Postby Carriers » Fri Mar 15, 2019 6:30 pm

You will need a valid COR upon application or sworn in as a peace officer within the last 5 years with valid PIN upon hire (Special constable, police constable, correctional officer, CBSA, conservation etc.) MLEO and bylaw officers are not included in this exemption and are required to have a completed COR.

We are hiring classes of 32 per class. There will be three classes per year. We are attempting to reach 400 Special Constable by the end of the recruitment which is estimated by the end of 2020 at the earliest.

There is no written assessment any longer as that has been replaced by the ATS.

Upon review of your application an interview may be offered. The interview is with a panel of two interviewers normally by Sergeants or officers of higher rank.

If your interview is successful you may be called in for a TPS PBQ session where you fill in your background paperwork. Your background is then assessed by TPS BGI. An offer may be given prior to or after your clearance with TPS is received by TCHC.

All offers are conditional upon hired and shall be revoked immediately if the clearance returns as unsuccessful upon review by TPS. There is no appeal process for your application at this stage.
Last edited by Carriers on Fri Mar 15, 2019 9:13 pm, edited 1 time in total.

allinthegame
Rookie Member
Posts: 23
Joined: Sun Feb 17, 2019 7:39 pm

Re: TCHC Special Constables: 32 Positions

Postby allinthegame » Fri Mar 15, 2019 7:03 pm

Was anyone contacted this week for an interview? Or have they not started assessing applications yet?

Carriers
Rookie Member
Posts: 16
Joined: Mon Mar 07, 2011 5:42 pm

Re: TCHC Special Constables: 32 Positions

Postby Carriers » Fri Mar 15, 2019 9:08 pm

Carriers wrote:
Fri Mar 15, 2019 6:30 pm
You will need a valid COR upon application or sworn in as a peace officer within the last 5 years (Special constable, police constable, correctional officer, CBSA, conservation etc.) MLEO and bylaw officers are not included in this exemption and required to have completed COR.

We are hiring classes of 32 per class. There will be three classes per year. We are attempting to reach 400 Special Constable by the end of the recruitment which is estimated by the end of 2020 at the earliest.

There is no written assessment any longer as that has been replaced by the ATS.

Upon review of your application an interview may be offered. The interview is with a panel of two interviewers normally by Sergeants or officers of higher rank.

If your interview is successful you may be called in for a TPS PBQ session where you fill in your background paperwork. Your background is then assessed by TPS BGI. An offer may be given prior to or after your clearance with TPS is received by TCHC.

All offers are conditional upon hired and shall be revoked immediately if the clearance returns as unsuccessful upon review by TPS. There is no appeal process for your application at this stage.

Carriers
Rookie Member
Posts: 16
Joined: Mon Mar 07, 2011 5:42 pm

Re: TCHC Special Constables: 32 Positions

Postby Carriers » Fri Mar 15, 2019 9:09 pm

Some of our Sergeants were doing interviews starting 2 weeks ago.

allinthegame
Rookie Member
Posts: 23
Joined: Sun Feb 17, 2019 7:39 pm

Re: TCHC Special Constables: 32 Positions

Postby allinthegame » Fri Mar 15, 2019 9:33 pm

Carriers wrote:
Fri Mar 15, 2019 9:09 pm
Some of our Sergeants were doing interviews starting 2 weeks ago.
Fair enough, I saw that they had taken the posting down but only put it back up on March 6, not sure if anyone has heard back from that specific posting yet.

shibainu
Rookie Member
Posts: 2
Joined: Sat Mar 16, 2019 12:18 am

Re: TCHC Special Constables: 32 Positions

Postby shibainu » Sat Mar 16, 2019 12:19 am

Had my interview with CSU last week, anyone else on the same boat?


Who is online

Users browsing this forum: AhrefsBot, lmapplicant28 and 32 guests